The Driving Centre and the Supercars Official Driving Experience reserve the right to postpone at minimal notice, any bookings due to inclement weather. Please be sure to reconfirm your booking at least 24 hours prior to your scheduled day. Rescheduling for anything other than weather, will incur a $25 fee.

Upon purchasing any gift vouchers and experiences the following terms/special conditions are applicable to all purchases and relate to each individual product/service/experience. Please ensure you read them carefully before purchasing.

V8 SS COMMODORE RIDES (as a passenger):

  • BOOKINGS ARE ESSENTIAL for this and all activities as spaces are limited.
  • Price is per person as 1 of 3 passengers in the vehicle.
  • Passengers must sign an indemnity form before riding in the vehicles, if under the age of 18 years a guardian or parent must be present to sign the indemnity form.
  • Passengers must be wearing closed-in shoes for safety regulations. Race suit and helmet not provided or required for this experience.
  • Not suitable for pregnant women or anyone with certain medical conditions. It is the participant’s responsibility to check with their medical practitioner as to whether the medical condition affects your ability to undertake this experience.
  • The front seat is not guaranteed.To guarantee the front seat you would need to purchase all 3 seats in the vehicle.
  • Gift vouchers are subject to booking availability and all other relevant terms and conditions.

V8 SS COMMODORE RIDES ‘HOTLAPS’:

  • Passengers must be a minimum age of 10 years.
  • Passengers receive 4 laps of the Norwell track.

The Supercars Official Driving Experience RIDES (as a passenger):

  • BOOKINGS ARE ESSENTIAL for this and all activities as spaces are limited.
  • Passengers must be a minimum age of 14 years.
  • Price is per person as 1 of 3 passengers in the vehicle.
  • Passenger height and weight restrictions apply – Drivers must be under approximately 6 feet 4 inches and must weigh no more than approximately 110kg due to safety issues.
  • Passengers must be wearing closed-in shoes for safety regulations.Race suit and helmet provided for ‘the Supercars Official Driving Experience’ experiences.
  • All Rides are conducted at ‘the Supercars Official Driving Experience’ track, Norwell, QLD.
  • Passengers must sign an indemnity form before riding in the vehicles, if under the age of 18 years a guardian or parent must be present to sign the indemnity form.
  • Passengers must have a zero blood alcohol level and not be under the influence of any substances i.e. illegal substances / drugs.
  • Not suitable for pregnant women or anyone with certain medical conditions. It is the participant’s responsibility to check with their medical practitioner as to whether the medical condition affects your ability to undertake this experience.
  • The front seat is not guaranteed.To guarantee the front seat you would need to purchase all 3 seats in the vehicle.
  • Gift vouchers are subject to booking availability and all other relevant terms and conditions.

The Supercars Official Driving Experience ‘RIDES’:

  • Includes Certificate on Completion.
  • Lap timing or Briefing not included.
  • You must nominate your vehicle of choice (Holden/Ford) at the time of booking.

The Supercars Official Driving Experience DRIVES (as a driver):

  • BOOKINGS ARE ESSENTIAL for this and all activities as spaces are limited.
  • Price is per person.
  • Drivers must hold a current drivers licence (provisional licence and International licences accepted) and be able to drive a manual car.
  • Licences in a language other than English, must be accompanied by an English translation.
  • Race suit and helmet provided for the experience.
  • Drivers must be wearing closed-in shoes for safety regulations.
  • Height and weight restrictions apply – Drivers must be under approximately 6 feet 4 inches and must weigh no more than approximately 110kg due to safety issues.
  • Drivers must have a zero blood alcohol level and not be under the influence of any substances i.e. illegal substances / drugs.
  • Drivers must sign an indemnity form before riding in the vehicles, if under the age of 18 years a guardian or parent must be present to sign the indemnity form.
  • Not suitable for pregnant women or anyone with certain medical conditions. It is the participant’s responsibility to check with their medical practitioner as to whether the medical condition affects your ability to undertake this experience.
  • Gift vouchers are subject to booking availability and all other relevant terms and conditions.

The Supercars Official Driving Experience ‘6 LAP TEST DRIVE’:

  • Includes Certificate on Completion.
  • Lap timing or Drivers Briefing not included.
  • You must nominate your vehicle of choice (Holden/Ford) at the time of booking.

The Supercars Official Driving Experience ‘6 LAP TEST DRIVE + 3 LAP RIDE’:

  • Includes Certificate on Completion.
  • Lap timing or Drivers Briefing not included.
  • You must nominate your vehicle of choice (Holden/Ford) at the time of booking.

The Supercars Official Driving Experience ‘8 LAP DRIVE + 3 LAP RIDE’:

  • Includes Certificate on Completion.
  • Lap timing or Drivers Briefing not included.
  • You must nominate your vehicle of choice (Holden/Ford) at the time of booking.

The Supercars Official Driving Experience ‘12 LAP ROOKIE PROGRAM’:

  • Includes Certificate on Completion.
  • Participants drive a total of 12 Laps (3 x 4 lap sessions – or 2 x 6 weather & time dependent).
  • You must nominate your vehicle of choice (Holden/Ford) at the time of booking.

Terms & Conditions for Event Bookings

  • On booking:To secure event date a 50% deposit is required within 7 working days from date of invoice.
  • Final/Full payment is due 2 weeks prior event date.
  • All event details must be finalised 2 weeks before event date along with final payment.

Cancellation:

  • Cancellation 2 weeks prior to event date – full deposit refund.
  • Cancellation 1 week prior to event date – 5% administration fee charge (on deposit amount).
  • Cancellation 48 hours prior to event date – 15% fee charge (on full event cost).
  • Cancellation 24 hours or less – non-refund of full deposit amount.

Important information

  • The Supercars Official Driving Experience has fully trained first aid staff on site at all times.
  • Several first aid stations are located at designated sites.
  • All vehicles are equipped with fire extinguishers.
  • Fire extinguishers and hoses are at designated sites and staff are trained to use them.
  • Evacuation strategies in place.
  • Hospitals and medical facilities within 20-30km – 15-20 minutes travel time.
  • In an emergency there is plenty of access for landing of a helicopter.

General Terms and Conditions

In addition to the individual terms/special conditions that relate to each individual product/service/experience, the following general terms and conditions apply to all purchases:

  • Payment methods accepted are: Credit Card (Visa & Mastercard only), bank deposit & cash in person.
  • Activities run 7 days per week excluding public holidays (please ask for details) and are subject to availability.
  • Main office hours however are Monday to Friday 8.00am to 5.00pm (Queensland Time).
  • Weekend office hours are 8.00am to 4.00pm.
  • When making payments via credit card the payment will be displayed as Drivesafe Pty Ltd please check your statement.
  • Gift Voucher and Experience Purchases are not redeemable for cash.
  • Gift Vouchers cannot be exchanged for other experiences at a later date any request for changes must be notified to the V8 Supercars Official Driving Experience within 24 hours of purchase.
  • *Gift Vouchers are fully transferable and can be purchased for a particular person (if known at the time of purchase) or if the recipient is unknown (at the time of purchase) Gift Vouchers will be made out to ‘The Bearer’. Once issued no name changes can be made to the Gift Vouchers(s) without incurring a 15% administration charge.
  • Multiple Gift Vouchers can be purchased for groups, businesses and corporate purposes, in these cases individual vouchers or one group voucher can be issued – please ask for details prior to purchasing.
  • All driving experiences require the participant to hold a Current Valid Driver’s licence and the participant MUST produce their drivers licence on arrival at the Supercars Official Driving Experience.
  • All drivers must be able to drive a manual car.
  • Licences in a language other than English must be accompanied by an English translation.
  • The Supercars Official Driving Experience reserves right to refuse any person whose behaviour is deemed as inappropriate (including not listening or following instruction) or who appears to be under the influence of any substances (illegal or other).
  • If deemed necessary the Supercars Official Driving Experience reserves the right to request that the participant take a breathalyser test prior to undergoing the experience(s).
  • A drive or ride may be terminated at any time at the instructors’ discretion and no refund will be offered.
  • All participants (applicable to all experiences) will be required to complete an indemnity form on arrival and provide proof of identity if requested.
  • Proof of identity accepted; 1 x photo ID (Drivers Licence, photo ID card for under 18’s) 1 x non photo ID (Medicare Card, Bank Card or Credit Card).
  • Parent(s) or guardian(s) must sign on behalf of anyone under the age of 16 years old.
  • The Supercars Official Driving Experience Terms and Conditions and Booking Terms and Conditions apply to all vouchers and experiences – if you have any questions/queries please refer to the website description or contact the Supercars Official Driving Experience before purchasing.

Bookings and Availability

  • BOOKINGS ARE ESSENTIAL for all experiences.
  • Bookings must be made by calling ‘The Supercars Official Driving Experience’ to check for dates, times and availability.
  • Details on how to book are printed on all our gift vouchers with instructions on what to do next.
  • Purchase of a gift voucher does not guarantee that your chosen or preferred date will be available.
  • Bookings are subject to availability.
  • The Supercars Official Driving Experience and its staff will however try to accommodate your chosen date(s) where available.

Duration and Expiry:

  • Gift Vouchers are valid for up to 6 months from date of issue.
  • Vouchers must be booked in within 6 months of purchase/date of issue- no extensions beyond this date will be granted.
  • After 6 months has lapsed from date of issue the voucher will become null and void.
  • If you are unsure of the expiry date of your voucher contact the Supercars Official Driving Experience for information – please note that proof of identity and other information given at time of purchase will be required for security and privacy reasons.

Refunds

  • Neither the beneficiary of the gift voucher, nor the purchaser shall be entitled to a refund once a gift voucher has been issued.
  • Refunds are only applicable where the purchaser contacts the Supercars Official Driving Experience within 24 hours of purchase, giving notification to the Supercars Official Driving Experience via email or telephone that there has been an error at the time of purchase and they wish to receive a refund.
  • Refunds will not be granted under any other circumstances except where the Supercars Official Driving Experience management feel that a refund is warranted. These cases will be dealt with at the Supercars Official Driving Experience management’s discretion.

Cancellation of Bookings:

  • Any alterations or cancellations to bookings and dates MUST be done with the Supercars Official Driving Experience.
  • Once you have booked the experience(s)/redeemed the gift voucher(s):– Cancellations with less than 24 hours notice or failure to attend without notification 24 hours prior to the booking will deem the voucher null and void and it cannot be re-booked/re-used.

Damaged, Lost or Stolen Gift Voucher(s):

  • Please keep your voucher and proof of purchase in a safe place.
  • The purchaser, or, beneficiary of the gift voucher (whichever is applicable) will need to produce the original voucher to participate in the chosen activity. No Voucher = No Attendance!
  • Therefore in the event of the Voucher(s) being damaged beyond recognition, lost or stolen, it is the purchaser(s) and beneficiary(s) responsibility to notify the Supercars Official Driving Experience immediately.
  • Failure to notify the Supercars Official Driving Experience could result in your voucher being rejected, deemed as invalid, null and void.
  • It is further the purchaser(s) and beneficiary(s) responsibility to report to the relevant authorities any criminal activity or loss separately to that Authority.
  • By reporting the voucher(s) to the Supercars Official Driving Experience does not cover you legally and the Supercars Official Driving Experience accepts no responsibility or liability as a result of any such criminal activity.
  • The Supercars Official Driving Experience will only deal with the gift voucher report and make a decision accordingly separate from any other incidents and or reporting which do not concern the Supercars Official Driving Experience.
  • Upon reporting the damaged, lost or stolen voucher(s), the Supercars Official Driving Experience may require you to provide proof of purchase or proof of identity and the damaged, lost or stolen gift voucher(s) will be cancelled on the spot.
  • Once purchaser(s) identity has been established, all other terms and conditions have been checked and the Supercars Official Driving Experience are satisfied and only then, will replacement voucher(s) be re-issued featuring the original date of issue. Original expiry date and all other terms and conditions will apply to the replacement voucher(s), no extension of expiry date will be permitted.
  • Original Vouchers – will only be accepted by ‘The Supercars Official Driving Experience’
  • The original gift voucher sent after purchase MUST be kept in a safe place by the purchaser or beneficiary (as applicable) as it will be required at the time of attendance to undergo any activities.
  • The original voucher MUST be presented to the Supercars Official Driving Experience staff on arrival.
  • The original voucher will be taken from the participant and kept on record.
  • Failure to present or hand over the original voucher to the Supercars Official Driving Experience will result in the person(s) not being able to do the activity and being refused entry.
  • You MUST present the original voucher(s) – it is an authenticated original and copies, faxed versions, defaced or damaged versions will not be accepted. (Refer to damaged, lost and stolen vouchers for instructions on what to do in these instances).

Disputes and Refusal of Vouchers and Entry

  • Further to the above ‘Only Original Vouchers’ terms and conditions; the Supercars Official Driving Experience and its staff reserve the right to refuse any voucher which they deem as defaced, damaged, suspicious or not an original voucher.
  • The Supercars Official Driving Experience staff will report any of these instances to management for further investigation and await instruction. In the meantime, the voucher holder(s) will not be able to undertake any activities until the Supercars Official Driving Experience management have investigated any such cases further and provided the Supercars Official Driving Experience staff with further instructions and their decision.